Past Incidents

Friday 14th February 2025

No incidents reported

Thursday 13th February 2025

Grafana maintenance

We are experimenting some problems on Grafana service, we are currently investigating.

After a brief interruption, access to the service has been restored.

Wednesday 12th February 2025

Deployments Deployments may fail unexpectedly

Some deployments may fail unexpectedly. Deployment phases may be successful (build / run phases) but the deployment may still be considered as a failure. We are investigating the issue.

EDIT 11:09 UTC: After investigations, the issue was misdiagnosed and no customer deployments failed when they shouldn't have. Therefore, this incident is now resolved.

Tuesday 11th February 2025

No incidents reported

Monday 10th February 2025

Infrastructure TLS endpoint certificate issues

UTC 12:28: We are alerted that some services are not reachable properly, MateriaTS and MateriaKV are impacted

UTC 12:30: Identified an expired certificate

UTC 12:35: Certificate is renewed

UTC 12:38: Certificate is being propagated

UTC 12:48: Certificate is now propagated, services are back to normal

Services MateriaTS and MateriaKV are back to normal.

Infrastructure RBX: A hypervisor is unreachable

A Hypervisor in the RBX region is unreachable, we are investigating it. No databases are impacted, applications are already deploying on other hypervisors.

EDIT 9h45 : The hypervisor is still down. A ticket has been opened with our infrastructure provider. At this time, no customer is impacted.
EDIT 9h55: The infrastructure provider has informed us that a hardware failure has caused the crash. They are currently investigating in the datacenter.
EDIT 10h15: The hypersivor is UP and running.

Sunday 9th February 2025

No incidents reported

Saturday 8th February 2025

No incidents reported