Past Incidents

Monday 10th February 2025

Infrastructure TLS endpoint certificate issues

UTC 12:28: We are alerted that some services are not reachable properly, MateriaTS and MateriaKV are impacted

UTC 12:30: Identified an expired certificate

UTC 12:35: Certificate is renewed

UTC 12:38: Certificate is being propagated

UTC 12:48: Certificate is now propagated, services are back to normal

Services MateriaTS and MateriaKV are back to normal.

Infrastructure RBX: A hypervisor is unreachable

A Hypervisor in the RBX region is unreachable, we are investigating it. No databases are impacted, applications are already deploying on other hypervisors.

EDIT 9h45 : The hypervisor is still down. A ticket has been opened with our infrastructure provider. At this time, no customer is impacted.
EDIT 9h55: The infrastructure provider has informed us that a hardware failure has caused the crash. They are currently investigating in the datacenter.
EDIT 10h15: The hypersivor is UP and running.

Sunday 9th February 2025

No incidents reported

Saturday 8th February 2025

No incidents reported

Friday 7th February 2025

No incidents reported

Thursday 6th February 2025

No incidents reported

Wednesday 5th February 2025

No incidents reported

Tuesday 4th February 2025

No incidents reported