Some systems are experiencing issues

Past Incidents

Thursday 23rd January 2025

[PAR] Network maintenance, scheduled 1 month ago

A network maintenance on the Paris region is planned on January 23th, 2025 between 21:30 UTC and 23:30 UTC. No service interruption or degradation is expected during this maintenance. We will update this incident throughout the operations. This maintenance is the second out of three maintenances to improve our transit peering.

EDIT 21:37 UTC: The maintenance will start shortly.

EDIT 00:47 UTC: The maintenance is now over. A small connection cut was seen between 00:17:17 and 00:17:43 for trafic incoming on one of our routers.

Tuesday 21st January 2025

[PAR] Network maintenance, scheduled 1 month ago

We will conduct a network maintenance on the Paris region tonight between 21:30 UTC and 23:30 UTC. The goal of this maintenance is to prepare for the maintenance planned on Thursday. No network degradation or impact is expected. We will update this incident throughout the operations.

EDIT 21:45 UTC : The maintenance has been started on routers.

EDIT 23:25 UTC : The maintenance is still in progress, we extend the maintenance window until 00:00 UTC.

EDIT 00:00 UTC : We've encountered some unexpected issues, we've decided to extend again the maintenance until 00:30 UTC to complete the migration.

EDIT 00:30 UTC : The maintenance is now over. No identified impact for customers.

Monday 20th January 2025

No incidents reported

Sunday 19th January 2025

No incidents reported

Saturday 18th January 2025

No incidents reported

Friday 17th January 2025

No incidents reported

Thursday 16th January 2025

No incidents reported

Wednesday 15th January 2025

Infrastructure [MTL] An hypervisor rebooted

An hypervisor rebooted on the MTL region. This hypervisor only hosts some of the FSBucket add-ons as well as some DEV MySQL add-ons. We are investigating the root cause and start restoring the service.

EDIT 16:45 UTC: The services are available again. The issue most probably comes from an ongoing electrical maintenance. This server was located in room B710: https://network.status-ovhcloud.com/incidents/m9fzvt0nd8jm. We will follow up with OVH to get more information. In the meantime, we'll keep an eye on the maintenance status.