Past Incidents

We are currently in the process of upgrading our Cellar Paris service. During this upgrade, customers might experience increased requests latencies when we restart certain components. No service interruption is to be expected. The upgrade should take place throughout the week starting on Monday 13/01/2025 around 09:00 UTC . We will update this maintenance once it is over or if anything comes up.

EDIT 2025-01-15 17:05 UTC: The maintenance is now over. No service interruption occurred.

We are currently in the process of upgrading our Cellar North service. During this upgrade, customers might experience increased requests latencies when we restart certain components. No service interruption is to be expected. The upgrade should take place between Wednesday 2025-01-08 15:00:00 UTC and Friday 2025-01-10. We will update this maintenance once it is over or if anything comes up.

EDIT 2025-01-09 16:40 UTC: The upgrade is now over. Some queries were slower than usual today around 12:00 UTC but no requests were lost.

The monitoring detect a high number of simultaneous connections which result on connection refused from the load balancer, we are investigating the issue and a way to solve it.

EDIT 15:20 UTC : The number of simultaneous connections goes back to normal, we are still investigating the reason behind this raise.