Some systems are experiencing issues

Core

Infrastructure

Operational

API

Operational

Git repositories

Operational

Deployments

Operational

Reverse Proxies

Operational

Logs

Drains

Partial Outage

Services Logs

Operational

Access Logs

Operational

Products

Cellar

Operational

SSH Gateway

Operational

VPN

Operational

MySQL shared cluster

Operational

Let's Encrypt certificate generation

Operational

MongoDB shared cluster

Performance Issues

Unique IP for outgoing traffic

Operational

RabbitMQ shared cluster

Operational

Console

Operational

FS Buckets

Performance Issues

PostgreSQL shared cluster

Operational

Elasticsearch

Operational

Customer support

Operational

Redis

Operational

Matomo add-on

Operational

Pulsar

Partial Outage

PostgreSQL

Performance Issues

MySQL

Operational

Metrics

Operational

Heptapod Cloud

Operational

Other Components
cleverapps.io domains
Performance Issues
Mails
Operational

Scheduled Maintenance

[PAR] Network maintenance

A network maintenance on the Paris region is planned on January 23th, 2025 between 21:30 UTC and 23:30 UTC. No service interruption or degradation is expected during this maintenance. We will update this incident throughout the operations. This maintenance is the second out of three maintenances to improve our transit peering.

Past Incidents

Tuesday 7th January 2025

No incidents reported

Monday 6th January 2025

No incidents reported

Sunday 5th January 2025

No incidents reported

Saturday 4th January 2025

No incidents reported

Friday 3rd January 2025

cleverapps.io domains [PAR] cleverapps load balancer connection issue

The monitoring detect a high number of simultaneous connections which result on connection refused from the load balancer, we are investigating the issue and a way to solve it.

EDIT 15:20 UTC : The number of simultaneous connections goes back to normal, we are still investigating the reason behind this raise.

Thursday 2nd January 2025

Infrastructure [PAR] Hypervisor unreachable

The monitoring has detected that one of our hypervisor is unreachable, we are investigating the issue.

EDIT 18:00 UTC : The hypervisor is back up and running, we are proceeding to the recovery process.

EDIT 18:15 UTC : Services are back up and running, we are investigating the reason of the issue.

Wednesday 1st January 2025

No incidents reported