Some systems are experiencing issues

Past Incidents

Thursday 28th November 2024

No incidents reported

Wednesday 27th November 2024

No incidents reported

Tuesday 26th November 2024

No incidents reported

Monday 25th November 2024

No incidents reported

Sunday 24th November 2024

No incidents reported

Saturday 23rd November 2024

No incidents reported

Friday 22nd November 2024

Infrastructure [RETROACTIVE][PAR] Fiber cut between two AZ

We experienced a small fiber cut between two AZ of the Paris region between 10:06 and 10:07 UTC. While the impact should have been minimal, it seems to have not been the case. Some services might have encountered timeouts or errors when reaching them up until a few minutes after the cut happened.

We are investigating the issue.

EDIT 11:50 UTC: We believe to have found the underlying issue. Some network routes were still stale and tried to use the dead links for multiple seconds. This lead to the timeouts or various services degradation. We will update our configurations to avoid this issue in the future.