Some systems are experiencing issues

Core

Infrastructure

Operational

API

Operational

Git repositories

Operational

Deployments

Operational

Reverse Proxies

Operational

Logs

Drains

Partial Outage

Services Logs

Operational

Access Logs

Operational

Products

Cellar

Operational

SSH Gateway

Operational

VPN

Operational

MySQL shared cluster

Operational

MongoDB shared cluster

Performance Issues

Let's Encrypt certificate generation

Operational

Unique IP for outgoing traffic

Operational

RabbitMQ shared cluster

Operational

FS Buckets

Operational

PostgreSQL shared cluster

Operational

Console

Operational

Elasticsearch

Operational

Customer support

Operational

Redis

Operational

Matomo add-on

Operational

Pulsar

Partial Outage

PostgreSQL

Operational

MySQL

Operational

Metrics

Operational

Heptapod Cloud

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Wednesday 9th October 2024

No incidents reported

Tuesday 8th October 2024

No incidents reported

Monday 7th October 2024

Infrastructure [Paris] Network instabilities to access services

We are investigating network instabilities that happened between 15:21 UTC+2 and 15:23 UTC+2 on the Paris region. During that time, you may have encountered timeouts to join services hosted on the region. Service is currently operational.

EDIT 20:00 UTC+2: The instabilities were due to a sudden increase of traffic towards the region.

Sunday 6th October 2024

No incidents reported

Saturday 5th October 2024

No incidents reported

Friday 4th October 2024

No incidents reported

Thursday 3rd October 2024

cleverapps.io domains cleverapps.io has not been properly renewed

The certificate of cleverapps.io has not been properly renewed at 12h06 UTC. A manual regeneration of the certificate in on the way.

EDIT: The certificate has been renewed at 12h33 UTC, it has been applied and propagated to all load-balancers.