Past Incidents

Monday 7th October 2024

Infrastructure [Paris] Network instabilities to access services

We are investigating network instabilities that happened between 15:21 UTC+2 and 15:23 UTC+2 on the Paris region. During that time, you may have encountered timeouts to join services hosted on the region. Service is currently operational.

EDIT 20:00 UTC+2: The instabilities were due to a sudden increase of traffic towards the region.

Sunday 6th October 2024

No incidents reported

Saturday 5th October 2024

No incidents reported

Friday 4th October 2024

No incidents reported

Thursday 3rd October 2024

cleverapps.io domains cleverapps.io has not been properly renewed

The certificate of cleverapps.io has not been properly renewed at 12h06 UTC. A manual regeneration of the certificate in on the way.

EDIT: The certificate has been renewed at 12h33 UTC, it has been applied and propagated to all load-balancers.

Wednesday 2nd October 2024

Deployments Deployments are experiencing issues

We are experiencing issues with the deployment pipeline.

EDIT 12:43 UTC: the system has returned to normal operation. Our team is continuing to investigate the root cause to ensure stability moving forward. Further updates will be provided as necessary.

EDIT 13:12 UTC: fixed.

[Paris] Network maintenance, scheduled 2 months ago

A scheduled network maintenance will be carried out in the Paris region on Wednesday, October 2, 2024. This upgrade will affect non-production links, and no impact on production systems is expected.

Start Date & Time: 2024-10-02 20:00 UTC

End Date & Time: 2024-10-02 21:00 UTC

We will provide regular updates throughout the maintenance period.

EDIT 20:38 UTC: The maintenance is now starting.

EDIT 21:45 UTC: The maintenance is still ongoing. Most of the operations are over, verification are currently taking place.

EDIT 22:20 UTC: The maintenance is now over. No impact detected.

Tuesday 1st October 2024

No incidents reported