A network maintenance on the Paris region is planned on January 16th, 2025 between 21:30 UTC and 23:30 UTC. No service interruption or degradation is expected during this maintenance. We will update this incident throughout the operations.
Past Incidents
Wednesday 11th September 2024
Infrastructure[Paris] Network Issues
We are experiencing network issues on the Paris region and are working to identify them.
EDIT 18:21 UTC: the situation seems back to normal. We are still working to identify the reasons;
EDIT 18:23 UTC: we are working to restore impacted components.
EDIT 18:28 UTC: while preparing an intervention in one of our data centers in Paris, we encountered an unfortunate network rerouting. Services are now fully operational again.
EDIT 20:40 UTC: Updated wording to include "Paris region" for impacted location.
[Paris] Network upgrade, scheduled 4 months ago
On September 11, 2024, our network provider will carry operations to improve network resiliency on the Paris region. No service interruption is to be expected during that upgrade.
Start date: 2024-09-11 19:00 UTC
End date: 2024-09-11 23:00 UTC
EDIT 2024-09-11 19:36 UTC: The maintenance is starting.
EDIT 2024-09-11 23:00 UTC: The maintenance is now over. No additional impact besides the ones described in the following incident: https://www.clevercloudstatus.com/incident/895
The build cache upload of deployments has an elevated error rate since 19:05 UTC. The root cause has been identified. This may prevent your deployments to finish correctly.
EDIT 22:25 UTC: The service is now fully operational again. Builds that failed because of this issue should be restarted. Please contact our support team if you need any assistance.