Some systems are experiencing issues

Core

Infrastructure

Operational

API

Operational

Git repositories

Operational

Deployments

Operational

Reverse Proxies

Operational

Logs

Drains

Partial Outage

Services Logs

Operational

Access Logs

Operational

Products

Cellar

Operational

SSH Gateway

Operational

VPN

Operational

MySQL shared cluster

Operational

Let's Encrypt certificate generation

Operational

MongoDB shared cluster

Performance Issues

RabbitMQ shared cluster

Performance Issues

Unique IP for outgoing traffic

Operational

FS Buckets

Performance Issues

PostgreSQL shared cluster

Operational

Console

Operational

Elasticsearch

Operational

Customer support

Operational

Redis

Operational

Matomo add-on

Operational

Pulsar

Partial Outage

PostgreSQL

Performance Issues

MySQL

Operational

Metrics

Operational

Heptapod Cloud

Operational

Other Components
cleverapps.io domains
Performance Issues
Mails
Operational

Scheduled Maintenance

Cellar Paris: Service upgrade might increase requests latencies

We are currently in the process of upgrading our Cellar Paris service. During this upgrade, customers might experience increased requests latencies when we restart certain components. No service interruption is to be expected. The upgrade should take place throughout the week starting on Monday 13/01/2025 around 09:00 UTC . We will update this maintenance once it is over or if anything comes up.

Past Incidents

Sunday 8th September 2024

No incidents reported

Saturday 7th September 2024

No incidents reported

Friday 6th September 2024

No incidents reported

Thursday 5th September 2024

No incidents reported

Wednesday 4th September 2024

Infrastructure A hypervisor on MTL region just rebooted itself

At 17:00 UTC, a hypervisor (hv-mtl2-012) stopped responding. The on-call team got an alert and starting the investigation. It seems that the hypervisor just rebooted itself.

We are trying to find the reason and making sure that all the services on that server restarted correctly.

UPDATE 17:24 UTC: the team just finished checking all the services: they are now up and running.

update: OVHCloud’s status confirms what we saw (server rebooting for no reason): The problem impacts other servers (not ours) as well. Fortunately for us, we made sure to avoid choosing our OVH servers in the same racks. We’ll wait for the result of their investigation.

UPDATE 2024-09-05 08:55 UTC: The incident has been resolved on OVH side.

Tuesday 3rd September 2024

No incidents reported

Monday 2nd September 2024

No incidents reported