Past Incidents

Time slot: 09/07/24 from 07:00 AM UTC to 09:00 AM UTC

Our infrastructure provider will perform hardware maintenance impacting our whole Warsaw region. As there is an electrical outage risk for servers, we will follow their advice to shut down the region during the maintenance that may last up to 2 hours (from 7:00 AM UTC to 09:00 AM UTC). In case your services cannot bear such unavailability, we advise you to migrated them to another region such as Clever Cloud Paris before the maintenance.

You can request assistance by reaching out to our support.

EDIT 2024-07-09 10:05 UTC: The maintenance has completed. All service are up and running on the WSW region.

Some logs drains are not correctly sent to their target. The issue has been identified and is being resolved.

EDIT 17:00 UTC+2: Drains should be available again. The incident is now over.

Addon logs are not available, there is an outage on the Elasticsearch cluster

08:23 es sink has been paused to restore logs Drains

system restored