Some systems are experiencing issues

Core

Infrastructure

Operational

API

Operational

Git repositories

Operational

Deployments

Operational

Reverse Proxies

Operational

Logs

Drains

Partial Outage

Services Logs

Operational

Access Logs

Operational

Products

Cellar

Operational

SSH Gateway

Operational

VPN

Operational

MySQL shared cluster

Operational

MongoDB shared cluster

Performance Issues

Let's Encrypt certificate generation

Operational

Unique IP for outgoing traffic

Operational

RabbitMQ shared cluster

Operational

FS Buckets

Operational

PostgreSQL shared cluster

Operational

Console

Operational

Elasticsearch

Operational

Customer support

Operational

Redis

Operational

Matomo add-on

Operational

Pulsar

Operational

PostgreSQL

Operational

MySQL

Operational

Metrics

Operational

Heptapod Cloud

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Monday 10th June 2024

No incidents reported

Sunday 9th June 2024

No incidents reported

Saturday 8th June 2024

No incidents reported

Friday 7th June 2024

No incidents reported

Thursday 6th June 2024

Services Logs Logs drains: Delivery issue

We are encountering delivery issues with the Logs Drains platform. We are currently investigating the issue. Logs drains delivery may be delayed until this issue is resolved.

EDIT 09:30 UTC: We may have found the origin of the issue and implement a fix. We are monitoring the fix. Currently, logs drain are delivered without delay.

EDIT 14:09 UTC: The situation is now stable. Incident is closed.

Wednesday 5th June 2024

No incidents reported

Tuesday 4th June 2024

API Main API unavailability

Our main API was unavailable for a few minutes between 13:20 UTC until 13:23 UTC. We are looking into it. Deployments started during that period may be impacted.

EDIT 2024-06-04 13:32 UTC: The root cause has been found and fixed. Deployments that were started during that period may have failed. You should be able to retry them. Please contact our support team if you still face any issues.