Some systems are experiencing issues

Core

Infrastructure

Operational

API

Operational

Git repositories

Operational

Deployments

Operational

Reverse Proxies

Operational

Logs

Drains

Partial Outage

Services Logs

Operational

Access Logs

Operational

Products

Cellar

Operational

SSH Gateway

Operational

VPN

Operational

MySQL shared cluster

Operational

Let's Encrypt certificate generation

Operational

MongoDB shared cluster

Performance Issues

Unique IP for outgoing traffic

Operational

RabbitMQ shared cluster

Operational

FS Buckets

Performance Issues

Console

Operational

PostgreSQL shared cluster

Operational

Elasticsearch

Operational

Customer support

Operational

Redis

Operational

Pulsar

Operational

Matomo add-on

Operational

PostgreSQL

Performance Issues

MySQL

Operational

Metrics

Operational

Heptapod Cloud

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Sunday 19th May 2024

No incidents reported

Saturday 18th May 2024

No incidents reported

Friday 17th May 2024

No incidents reported

Thursday 16th May 2024

No incidents reported

Wednesday 15th May 2024

Reverse Proxies [Paris] Add-on proxy unreachable

An add-on reverse proxy was unreachable from 14:23 UTC+2 to 14:27 UTC+2. During that time, connections to add-on services might have timed out or failed with various errors.

The issue has been resolved.

Tuesday 14th May 2024

No incidents reported

Monday 13th May 2024

Metrics Metrics latencies and errors

We identified an increase of errors on read queries, writing isn't impacted.

UTC 08:53 : Read queries have been disabled in order to solve the issue UTC 09:23 : Read queries are now back to normal.