Some systems are experiencing issues
Scheduled Maintenance
[PAR] Security maintenance on 4 hypervisors

For security reasons, we will update the kernel of 4 Hypervisors in the Paris (PAR) region, more precisely in the PAR6 datacenter. Services (in particular databases) hosted on those hypervisors will be impacted : they will be unavailable between 5 and 10 minutes. Impacted hypervisors are:

hv-par6-008 hv-par6-011 hv-par6-012 hv-par6-020

Affected clients are directly and individually contacted by email with the list of impacted services, and options to avoid any impact. The maintenance will be planned in 2 operations of 2 hypervisors each, during the week of 18 to 22 Novembre 2024 between 22:00 and 24:00 UTC+1.

Past Incidents

Saturday 2nd March 2024

No incidents reported

Friday 1st March 2024

No incidents reported

Thursday 29th February 2024

No incidents reported

Wednesday 28th February 2024

No incidents reported

Tuesday 27th February 2024

Trouble to connect to Montreal Elastic-search

We have detected trouble to access elasticsearch add-on on the Montreal regions.

We are working on it

[2024-02-27 08:50 UTC] we detected the root cause and fix it. Everything should now be ok

Monday 26th February 2024

Metrics [Metrics] query instability

We are detecting a high number of errors on our query layer. The impacted components have been restarted and are currently reloading.

Sunday 25th February 2024

No incidents reported