Past Incidents

We will proceed to software upgrade of the load balancer which should be transparent. You may observed a few connection cut during the operation. If you have an issue during this maintenance, please contact the support with a way to reproduce the issue (a curl command will be great). This software upgrade was running successfully on cleverapps.io without issue since one week (https://www.clevercloudstatus.com/incident/803).

EDIT 15:00 UTC : The software upgrade is still in progress

EDIT 15:30 UTC : The first server that host a load balancer instance has been updated

EDIT 15:45 UTC : We are proceeding to the others load balancers.

EDIT 16:30 UTC : We have updated 2/3 of load balancers.

EDIT 17:00 UTC : We have updated all load balancers.

We will proceed to software upgrade of the load balancer which should be transparent. You may observed a few connection cut during the operation. If you have an issue during this maintenance, please contact the support with a way to reproduce the issue (a curl command will be great).

EDIT 10:30 UTC : we have begun the maintenance procedure for one of the two instances.

EDIT 11:10 UTC : we have finished the upgrade, we will restart the instance this afternoon around 14:00 UTC.

EDIT 15:00 UTC : we have restart one the two load balancer instances, we are watching the metrics to get more insights between the two versions.

EDIT 9:30 UTC D+1 : since yesterday, we have observed telemetry and saw enhancement of them, we will begin the update of the second one

EDIT 11:00 UTC D+1 : the update is achieved without issues.