Some systems are experiencing issues

Core

Infrastructure

Operational

API

Operational

Git repositories

Operational

Deployments

Operational

Reverse Proxies

Operational

Logs

Drains

Partial Outage

Services Logs

Operational

Access Logs

Operational

Products

Cellar

Operational

SSH Gateway

Operational

VPN

Operational

MySQL shared cluster

Operational

Let's Encrypt certificate generation

Operational

MongoDB shared cluster

Performance Issues

Unique IP for outgoing traffic

Operational

RabbitMQ shared cluster

Operational

Console

Operational

FS Buckets

Performance Issues

PostgreSQL shared cluster

Operational

Elasticsearch

Operational

Customer support

Operational

Redis

Operational

Matomo add-on

Operational

Pulsar

Partial Outage

PostgreSQL

Performance Issues

MySQL

Operational

Metrics

Operational

Heptapod Cloud

Operational

Other Components
cleverapps.io domains
Performance Issues
Mails
Operational

Scheduled Maintenance

[PAR] Network maintenance

A network maintenance on the Paris region is planned on January 23th, 2025 between 21:30 UTC and 23:30 UTC. No service interruption or degradation is expected during this maintenance. We will update this incident throughout the operations. This maintenance is the second out of three maintenances to improve our transit peering.

Past Incidents

Sunday 21st January 2024

No incidents reported

Saturday 20th January 2024

No incidents reported

Friday 19th January 2024

No incidents reported

Thursday 18th January 2024

No incidents reported

Wednesday 17th January 2024

No incidents reported

Tuesday 16th January 2024

Access Logs [Metrics] rate-limiting error

We are detecting a high number of errors on our storage layer. As a result, cluster is rate-limiting queries. You may experience trouble to retrieve datapoints. We are watching.

Update Tue Jan 16 17:11:02 2024 UTC: cluster is no longer applying rate-limit

Monday 15th January 2024

No incidents reported