Some systems are experiencing issues
Scheduled Maintenance
[PAR] Security maintenance on 4 hypervisors

For security reasons, we will update the kernel of 4 Hypervisors in the Paris (PAR) region, more precisely in the PAR6 datacenter. Services (in particular databases) hosted on those hypervisors will be impacted : they will be unavailable between 5 and 10 minutes. Impacted hypervisors are:

On Wednesday 20 November

  • hv-par6-012
  • hv-par6-020

On Thursday 21 November:

  • hv-par6-008
  • hv-par6-011

Affected clients are directly and individually contacted by email with the list of impacted services, and options to avoid any impact. The maintenance will be planned in 2 operations of 2 hypervisors each, during the week of 18 to 22 Novembre 2024 between 22:00 and 24:00 UTC+1.

Past Incidents

Tuesday 16th January 2024

Access Logs [Metrics] rate-limiting error

We are detecting a high number of errors on our storage layer. As a result, cluster is rate-limiting queries. You may experience trouble to retrieve datapoints. We are watching.

Update Tue Jan 16 17:11:02 2024 UTC: cluster is no longer applying rate-limit

Monday 15th January 2024

No incidents reported

Sunday 14th January 2024

No incidents reported

Saturday 13th January 2024

No incidents reported

Friday 12th January 2024

No incidents reported

Thursday 11th January 2024

No incidents reported

Wednesday 10th January 2024

PostgreSQL Issue when deploying a PostgreSQL 10 add-on

Trouble to deploy new PostgreSQL add-on in version 10. This version is temporarily disabled for migration and new add-on order.