Some systems are experiencing issues
Scheduled Maintenance
Cellar Paris: Service upgrade might increase requests latencies

We are currently in the process of upgrading our Cellar Paris service. During this upgrade, customers might experience increased requests latencies when we restart certain components. No service interruption is to be expected. The upgrade should take place throughout the week starting on Monday 13/01/2025 around 09:00 UTC . We will update this maintenance once it is over or if anything comes up.

Past Incidents

Saturday 23rd December 2023

Infrastructure [RBX] Unreachable hypervisor

An hypervisor is unreachable, we are investigating.

EDIT 3:37 UTC : The issue seems to be related with the following OVH incident : https://bare-metal-servers.status-ovhcloud.com/incidents/x135vv46x85l

EDIT 3:45 UTC : Applications on this hypervisor are currently redeploying and there is no such addons on it, we also have remove temporarely the A record from domain.rbx.clever-cloud.com to solve connection issues

EDIT 4:00 UTC : Applications have been redeployed, we are waiting after ovh folk to go further

EDIT 05:30 UTC : The hypervisor is reachable again, we are starting the recovery process

EDIT 05:45 UTC : The recovery process is over, everything works normally, the load balancer ip affected by the incident will be put later in the pool. for the record, the ip is 87.98.177.176 for domain.rbx.clever-cloud.com.

Friday 22nd December 2023

No incidents reported

Thursday 21st December 2023

No incidents reported

Wednesday 20th December 2023

Reverse Proxies [PAR] Load balancer connexions issues

We are seeing the number of connexions on load balancers rising, we are investigating

EDIT 10:20 UTC : the investigation is still in progress and we are mitigating the issue with a rise a maximum connexions

EDIT 11:00 UTC : We are now on the nominal values, we are still watching

Tuesday 19th December 2023

No incidents reported

Monday 18th December 2023

[Paris] Datacenter update, scheduled 1 year ago

We are planning to do various updates on one of our datacenter in the Paris region starting at 14:15 UTC. It will last for a few hours. No issue is to be expected during this maintenance.

We will update this status accordingly.

EDIT 15:10 UTC: Maintenance is over, no impact during the operations.

Sunday 17th December 2023

No incidents reported