Some systems are experiencing issues

Core

Infrastructure

Operational

API

Operational

Git repositories

Operational

Deployments

Operational

Reverse Proxies

Operational

Logs

Drains

Partial Outage

Services Logs

Operational

Access Logs

Operational

Products

Cellar

Operational

SSH Gateway

Operational

VPN

Operational

MySQL shared cluster

Operational

MongoDB shared cluster

Performance Issues

Let's Encrypt certificate generation

Operational

Unique IP for outgoing traffic

Operational

RabbitMQ shared cluster

Operational

FS Buckets

Operational

PostgreSQL shared cluster

Operational

Console

Operational

Elasticsearch

Operational

Customer support

Operational

Redis

Operational

Matomo add-on

Operational

Pulsar

Operational

PostgreSQL

Operational

MySQL

Operational

Metrics

Operational

Heptapod Cloud

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Monday 18th December 2023

[Paris] Datacenter update, scheduled 9 months ago

We are planning to do various updates on one of our datacenter in the Paris region starting at 14:15 UTC. It will last for a few hours. No issue is to be expected during this maintenance.

We will update this status accordingly.

EDIT 15:10 UTC: Maintenance is over, no impact during the operations.

Sunday 17th December 2023

No incidents reported

Saturday 16th December 2023

No incidents reported

Friday 15th December 2023

No incidents reported

Thursday 14th December 2023

No incidents reported

Wednesday 13th December 2023

Infrastructure [RBX] Hypervisor down

Our monitoring detected that an hypervisor located in RBX-1 is unreachable. We are investigating.

EDIT 06:07 AM UTC: the hypervisor has become unresponsive due to a really high cpu load average. It has been rebooted. Almost all databases are reachable, we are fixing the last ones.

EDIT 06:45 AM UTC: all databses are now up

Tuesday 12th December 2023

No incidents reported