Some systems are experiencing issues

Core

Infrastructure

Operational

API

Operational

Git repositories

Operational

Deployments

Operational

Reverse Proxies

Operational

Logs

Drains

Partial Outage

Services Logs

Operational

Access Logs

Operational

Products

Cellar

Operational

SSH Gateway

Operational

VPN

Operational

MySQL shared cluster

Operational

MongoDB shared cluster

Performance Issues

Let's Encrypt certificate generation

Operational

Unique IP for outgoing traffic

Operational

RabbitMQ shared cluster

Operational

FS Buckets

Operational

PostgreSQL shared cluster

Operational

Console

Operational

Elasticsearch

Operational

Customer support

Operational

Redis

Operational

Matomo add-on

Operational

Pulsar

Operational

PostgreSQL

Operational

MySQL

Operational

Metrics

Operational

Heptapod Cloud

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Tuesday 12th December 2023

No incidents reported

Monday 11th December 2023

API API instability

We have detected a high number of errors towards certain APIs. One of the core database have been restarted to restore the service.

Sunday 10th December 2023

No incidents reported

Saturday 9th December 2023

No incidents reported

Friday 8th December 2023

No incidents reported

Thursday 7th December 2023

Reverse Proxies Internal loadbalancer desync

We have detected a configuration issue on our internal loadbalancer. It has been fixed. You may have experienced issues connecting to api.clever-cloud.com and the console for a few minutes.

Wednesday 6th December 2023

Matomo add-on Matomo add-on creation does not work

We are investigating an issue with Matomo add-ons failing to create since a few days.

EDIT 2023-12-21 16:00 UTC+1: We found and fixed the rood cause. Matomo add-ons can now be ordered again.