We have detected a configuration issue on our internal loadbalancer. It has been fixed. You may have experienced issues connecting to api.clever-cloud.com and the console for a few minutes.
Wednesday 6th December 2023
Matomo add-onMatomo add-on creation does not work
We are investigating an issue with Matomo add-ons failing to create since a few days.
EDIT 2023-12-21 16:00 UTC+1: We found and fixed the rood cause. Matomo add-ons can now be ordered again.
We are observing connections issues on load balancers. We are investigating.
EDIT 16:00 UTC : We have found that one of our customers is under ddos, we are mitigating the issue.
EDIT 16:30 UTC : The ddos seems to be mitigated, we are watching.
[Paris] Datacenter update, scheduled 9 months ago
We are planning to do various updates on one of our datacenter in the Paris region starting at 15:40 UTC. It will last for a few hours. No issue is to be expected during this maintenance.
We will update this status accordingly.
EDIT 17:30 UTC: Maintenance is over, no impact during the operations.
Monday 4th December 2023
Infrastructure[JED] An hypervisor is unreachable
An hypervisor is unreachable on the Jeddah region since 10:25 UTC. We are investigating.
EDIT 10:55 UTC: The hypervisor went back online at 10:33 UTC. All applications were redeployed to another hypervisor. The incident is now over.