Past Incidents

Since the incident https://www.clevercloudstatus.com/incident/746, we have TLS handshake issues that appears as timeout. We are deploying a series of patches to solve this issues and it should be better as we deploy them.

A maintenance is planned for our addon cellar API, some calls will probably not be available for a couple of minutes. This will not impact any deployed service.

The maintenance will start today November 20, 2023 at 12:00 UTC+1.

EDIT 2023-11-20 12:10 UTC+1: Maintenance is starting

EDIT 2023-11-20 13:00 UTC+1: Maintenance is now over, the addon cellar API is fully available

We are facing some instabilities with our addon load balancers in Paris, some connections can randomly be interrupted. We have identified the issue and we are currently fixing it.

EDIT 18:20: All addon load balancers have been fixed, we are currently actively monitoring their state

EDIT 2023-11-20 18:49 UTC: The fix has not been as effective as we would have hoped. We are currently issuing another fix. During the next few minutes, you might encounter some connection refused errors when connecting to some add-ons.

EDIT 2023-11-20 18:59 UTC: The operations are done. We are now monitoring the situation.