Some systems are experiencing issues
Scheduled Maintenance
[PAR] Security maintenance on 4 hypervisors

For security reasons, we will update the kernel of 4 Hypervisors in the Paris (PAR) region, more precisely in the PAR6 datacenter. Services (in particular databases) hosted on those hypervisors will be impacted : they will be unavailable between 5 and 10 minutes. Impacted hypervisors are:

hv-par6-008 hv-par6-011 hv-par6-012 hv-par6-020

Affected clients are directly and individually contacted by email with the list of impacted services, and options to avoid any impact. The maintenance will be planned in 2 operations of 2 hypervisors each, during the week of 18 to 22 Novembre 2024 between 22:00 and 24:00 UTC+1.

Past Incidents

Friday 3rd November 2023

Reverse Proxies Reverse proxies for cleverapps.io are desync

Some cleverapps.io domain might display 404 or 503 instead of the actual website they should point to. We are reloading the reverse proxies configuration.

update 08:40 UTC - the reverse proxies have been resynchronized. We are watching it and looking for the reason of the desynchronization.

Thursday 2nd November 2023

Deployments Deployments are not working correctly

Due to an issue with our message broker, deployments are acting up. We are investigating.

Update 20:04 UTC - We have fixed the broker issue and restarted every service that failed to reconnect. The situation is back to normal.

Wednesday 1st November 2023

No incidents reported

Tuesday 31st October 2023

No incidents reported

Monday 30th October 2023

No incidents reported

Sunday 29th October 2023

No incidents reported

Saturday 28th October 2023

Reverse Proxies [PAR] public reverse proxies are experiencing issues

We are experiencing issues with Paris public reverse proxies.

These issues impact TLS and the ability to answer correctly.

EDIT 20:32 UTC - fixed.

Access Logs Metrics loadbalancer issue

We are detecting some errors on our newly metrics stack. We are on it.

Edit Sat Oct 28 14:51 2023 UTC: infrastructure have been scaled up, optimizations on LBs are underway, you may still experience errors during queries