Some systems are experiencing issues

Core

Infrastructure

Operational

API

Operational

Git repositories

Operational

Deployments

Operational

Reverse Proxies

Operational

Logs

Drains

Partial Outage

Services Logs

Operational

Access Logs

Operational

Products

Cellar

Operational

SSH Gateway

Operational

VPN

Operational

MySQL shared cluster

Operational

Let's Encrypt certificate generation

Operational

MongoDB shared cluster

Performance Issues

Unique IP for outgoing traffic

Operational

RabbitMQ shared cluster

Operational

PostgreSQL shared cluster

Operational

FS Buckets

Operational

Console

Operational

Elasticsearch

Operational

Customer support

Operational

Redis

Operational

Matomo add-on

Operational

Pulsar

Performance Issues

PostgreSQL

Operational

MySQL

Operational

Metrics

Operational

Heptapod Cloud

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Scheduled Maintenance

[Paris] Network upgrade

On September 18, 2024, our network provider will carry operations to improve network resiliency on the Paris region. No service interruption is to be expected during that upgrade. This is a follow up of https://www.clevercloudstatus.com/incident/893.

Start date: 2024-09-18 19:00 UTC

End date: 2024-09-18 23:00 UTC

Past Incidents

Thursday 2nd November 2023

Deployments Deployments are not working correctly

Due to an issue with our message broker, deployments are acting up. We are investigating.

Update 20:04 UTC - We have fixed the broker issue and restarted every service that failed to reconnect. The situation is back to normal.

Wednesday 1st November 2023

No incidents reported

Tuesday 31st October 2023

No incidents reported

Monday 30th October 2023

No incidents reported

Sunday 29th October 2023

No incidents reported

Saturday 28th October 2023

Reverse Proxies [PAR] public reverse proxies are experiencing issues

We are experiencing issues with Paris public reverse proxies.

These issues impact TLS and the ability to answer correctly.

EDIT 20:32 UTC - fixed.

Access Logs Metrics loadbalancer issue

We are detecting some errors on our newly metrics stack. We are on it.

Edit Sat Oct 28 14:51 2023 UTC: infrastructure have been scaled up, optimizations on LBs are underway, you may still experience errors during queries

Friday 27th October 2023

No incidents reported