Some systems are experiencing issues

Past Incidents

Saturday 7th October 2023

Migrating parts of our deployment stack, scheduled 11 months ago

Starting 2023-10-06 23:00 UTC, we will conduct a maintenance operation on one of the key parts of the deployment system. With the security margins, we expect it to take 2 hours.

As a result, deployments on all our zones will be disabled between 11:00 and 01:00 (2023-10-07).

EDIT 2023-10-07 01:32 UTC: The maintenance is over. Deployments are now working again.

Friday 6th October 2023

No incidents reported

Thursday 5th October 2023

No incidents reported

Wednesday 4th October 2023

No incidents reported

Tuesday 3rd October 2023

Infrastructure [PARIS] Network unreachability

Part of our network infrastructure in Paris is unreachable. We are looking into it.

09:25 PM UTC: Network is back online. We are bringing back services which are not healthy.

09:30 PM UTC: Network is still flappy, we are on it.

10:06 PM UTC: Network seems stable. We are bringing back services which are not healthy.

10:37 PM UTC: We are bringing back services which are not healthy.

10:52 PM UTC: all services are back online. Good night.

Deployments New deployments may not be triggered on git push

Some pushes are not starting a new deployments. We are investigating.

EDIT 09:06 UTC: We implemented a fix and are monitoring the results. If you pushed new commits that didn't get deployed, you can either contact us through the support with your application id and the associated commit, or use our CLI with clever restart --commit <commit>.

EDIT 12:25 UTC: The incident is now resolved.

SSH Gateway planned unavailability, scheduled 11 months ago

The SSH Gateway will be unavailable on October 3rd, 2023 starting at 20:00 UTC. During that time, SSH access to services using either ssh -t [email protected] or using our CLI command clever ssh will be unavailable. Existing SSH connections through the gateway to services will be interrupted.

Once the maintenance is over, it is possible that some applications will need to be restarted to be able to be accessed through the SSH Gateway again.

The maintenance is planned to last less than 30 minutes.

EDIT 20:05 UTC: The maintenance is starting.

EDIT 20:27 UTC: The maintenance is now over. We are monitoring the results. You should now be able to access your services using the SSH gateway.

EDIT 20:27 UTC: Everything is working as intended. If you have any issues using the SSH gateway, you can try to redeploy your service and contact our support team.

Deployments and git repositories maintenance, scheduled 11 months ago

A maintenance on deployments and git repositories will happen at 22:00 UTC on October 2nd, 2023. During that time, deployments may be queued up for longer than usual. Git repositories will also be unavailable for a few minutes. Git pushes may fail to start new deployments or be rejected.

The maintenance is expected to last less than 30 minutes.

EDIT 22:00 UTC: The maintenance is starting

EDIT 22:35 UTC: The maintenance is mostly over. Deployments and git repositories are back since 15 minutes. We continue to make sure everything is running smoothly.

EDIT 23:05 UTC: Everything is back to normal since 22:20 UTC. The maintenance is over. Thanks for your patience.

Monday 2nd October 2023

No incidents reported

Sunday 1st October 2023

No incidents reported