Past Incidents

Friday 29th September 2023

Infrastructure Network instabilities

We are experiencing some network instabilities. We are investigating.

EDIT 02:55 PM UTC: the network instability has been fixed. Some customers may experiences a connection reset.

Thursday 28th September 2023

No incidents reported

Wednesday 27th September 2023

No incidents reported

Tuesday 26th September 2023

Infrastructure [PAR] Elevated rate of deployments for Monitoring/Unreachable reason

Some applications may have encountered an elevated rate of deployments with the monitoring/unreachable reason even if the applications were correctly reachable. A fix has been implemented and we are monitoring the situation.

EDIT 14:46 UTC: This incident is no over. No more incorrect Monitoring/Unreachable alerts were emitted.

Access Logs Query latency

We are observing some latency to retrieve metrics and accesslogs from our storage layer. We are investigating.

EDIT 02:46 PM UTC: Latencies have been fixed by rebalancing data

EDIT 27/09 at 13:00 UTC: Queries were not available

EDIT 27/09 at 14:10 UTC: Queries are re-open

We continue to investigate

EDIT 27/09 at 16:10 UTC: Closing incident

Monday 25th September 2023

No incidents reported

Sunday 24th September 2023

No incidents reported

Saturday 23rd September 2023

No incidents reported