Some systems are experiencing issues
Scheduled Maintenance
[Paris] Network upgrade

On September 18, 2024, our network provider will carry operations to improve network resiliency on the Paris region. No service interruption is to be expected during that upgrade. This is a follow up of https://www.clevercloudstatus.com/incident/893.

Start date: 2024-09-18 19:00 UTC

End date: 2024-09-18 23:00 UTC

Past Incidents

Monday 18th September 2023

No incidents reported

Sunday 17th September 2023

No incidents reported

Saturday 16th September 2023

No incidents reported

Friday 15th September 2023

No incidents reported

Thursday 14th September 2023

No incidents reported

Wednesday 13th September 2023

No incidents reported

Tuesday 12th September 2023

Access Logs Metrics and access logs storage layer issue

The storage layer has lost some nodes. We are investigating the issue.

EDIT 13:45 UTC : We have found that we have a network issue which cause storage nodes to timeout and then crash. Those nodes are now up and running, we are beginning the recovery process

EDIT 15:10 UTC : We have finished the recovery process and we are consuming the lag.

EDIT 18:52 UTC : We have almost consume all the data lag (estimate duration is 30 mins left), but there is still 2h of metadata lag.

EDIT 21:00 UTC: We have catched up the data and metadata lag, the query is now open

API Main API unreachability

Our main API is currently unreachable. We are aware of the issue and working towards bringing it back.

EDIT 12:56 UTC: The main issue is now resolved and the API is back online. We continue to see some errors and are working towards identifying their source.

EDIT 14:25 UTC: The API has stabilized but we are still looking for the origin of the troubles.

EDIT 13/09 09:03 UTC: The API is unreachable again, we are working on it

EDIT 13/09 09:15 UTC: The API is now operational, the root cause has been identified.