Some systems are experiencing issues
Scheduled Maintenance
[PAR] Security maintenance on 4 hypervisors

For security reasons, we will update the kernel of 4 Hypervisors in the Paris (PAR) region, more precisely in the PAR6 datacenter. Services (in particular databases) hosted on those hypervisors will be impacted : they will be unavailable between 5 and 10 minutes. Impacted hypervisors are:

hv-par6-008 hv-par6-011 hv-par6-012 hv-par6-020

Affected clients are directly and individually contacted by email with the list of impacted services, and options to avoid any impact. The maintenance will be planned in 2 operations of 2 hypervisors each, during the week of 18 to 22 Novembre 2024 between 22:00 and 24:00 UTC+1.

Past Incidents

Wednesday 23rd August 2023

Reverse Proxies [RETROACTIVE][PAR] An add-on reverse proxy was unreachable

Between 20:43 UTC and 20:48 UTC, an add-on reverse proxy of the PAR region was unreachable. Some applications may have had errors connecting to their add-ons during that time if they didn't automatically switched to another working proxy. The issue has been fixed.

FS Buckets [RETROACTIVE][SCW] A FSBucket server was unreachable

Between 20:25 and 20:31 UTC, a FSBucket server was unreachable on the SCW region. The issue has been fixed, applications using an FSBucket add-on may have had I/O issues (read/write timeout or hang) during that time. Applications will re-connect to the FSBucket add-on automatically.

Tuesday 22nd August 2023

Reverse Proxies [MTL] load balancer tls issue

There is an issue that are preventing to load tls certificate by our load balancing system. We are investaging the issue

EDIT 18:00 UTC: The issue is resolved

Monday 21st August 2023

Deployments Deployment issues

We are currently experiencing issues with deployments.

Some applications may have been redeployed multiple times with the Monitoring/Unreachable reason. Most of those deployments were false positives. Other applications may currently have troubles deploying.

We are working on restoring the service.

EDIT 15:49 UTC: The underlying issue has been found and fixed. Some deployments may have failed even when there were no reason for them to fail. You can start them again if needed. If you still have deployment issues, feel free to reach our support team.

Sunday 20th August 2023

No incidents reported

Saturday 19th August 2023

No incidents reported

Friday 18th August 2023

No incidents reported

Thursday 17th August 2023

No incidents reported