Some systems are experiencing issues

Core

Infrastructure

Operational

API

Operational

Git repositories

Operational

Deployments

Operational

Reverse Proxies

Operational

Logs

Drains

Partial Outage

Services Logs

Operational

Access Logs

Operational

Products

Cellar

Operational

SSH Gateway

Operational

VPN

Operational

MySQL shared cluster

Operational

Let's Encrypt certificate generation

Operational

MongoDB shared cluster

Performance Issues

RabbitMQ shared cluster

Performance Issues

Unique IP for outgoing traffic

Operational

FS Buckets

Performance Issues

PostgreSQL shared cluster

Operational

Console

Operational

Elasticsearch

Operational

Customer support

Operational

Redis

Operational

Matomo add-on

Operational

Pulsar

Partial Outage

PostgreSQL

Performance Issues

MySQL

Operational

Metrics

Operational

Heptapod Cloud

Operational

Other Components
cleverapps.io domains
Performance Issues
Mails
Operational

Scheduled Maintenance

Cellar Paris: Service upgrade might increase requests latencies

We are currently in the process of upgrading our Cellar Paris service. During this upgrade, customers might experience increased requests latencies when we restart certain components. No service interruption is to be expected. The upgrade should take place throughout the week starting on Monday 13/01/2025 around 09:00 UTC . We will update this maintenance once it is over or if anything comes up.

Past Incidents

Friday 14th July 2023

No incidents reported

Thursday 13th July 2023

No incidents reported

Wednesday 12th July 2023

No incidents reported

Tuesday 11th July 2023

cleverapps.io domains cleverapps.io timeouts

Following the yesterday deployment, we had issues with http and tcp redirections which cause infinite loop and timeouts. We are investigating the issue.

EDIT 09:00 UTC The issue was found and fixed

Monday 10th July 2023

cleverapps.io domains some cleverapps are not accessibles

Some apps are not availables

21h11: only apps with redirect_https enabled are impacted

21h56: we rollback to the old cleverapps loadbalancers

Sunday 9th July 2023

No incidents reported

Saturday 8th July 2023

No incidents reported