Some systems are experiencing issues

Core

Infrastructure

Operational

API

Operational

Git repositories

Operational

Deployments

Operational

Reverse Proxies

Operational

Logs

Drains

Partial Outage

Services Logs

Operational

Access Logs

Operational

Products

Cellar

Operational

SSH Gateway

Operational

VPN

Operational

MySQL shared cluster

Operational

MongoDB shared cluster

Performance Issues

Let's Encrypt certificate generation

Operational

Unique IP for outgoing traffic

Operational

RabbitMQ shared cluster

Operational

FS Buckets

Operational

PostgreSQL shared cluster

Operational

Console

Operational

Elasticsearch

Operational

Customer support

Operational

Redis

Operational

Matomo add-on

Operational

Pulsar

Operational

PostgreSQL

Operational

MySQL

Operational

Metrics

Operational

Heptapod Cloud

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Sunday 9th July 2023

No incidents reported

Saturday 8th July 2023

No incidents reported

Friday 7th July 2023

No incidents reported

Thursday 6th July 2023

No incidents reported

Wednesday 5th July 2023

Infrastructure Hypervisor lost on SYD region

20h15: We have lost our hypervisors on SYD region 20h30: Our infrastructure provider on SYD lost its connectivity 21h00: hypervisors are back online

Tuesday 4th July 2023

No incidents reported

Monday 3rd July 2023

Reverse Proxies [JED] Reverse proxies instabilities

We are currently experiencing issues on reverse proxies of the JED region. We are investigating them.

EDIT 16:44 UTC: The root cause has been identified and a fix has been applied. We are monitoring the results.

EDIT 16:50 UTC: The service is now operational.