Some systems are experiencing issues

Past Incidents

Sunday 2nd July 2023

FS Buckets [PAR] FSBucket server timeout for some actions

An FSBucket server is currently being investigated for connection timeouts when mounting buckets. The problem has been partially identified and a first fix has been applied. Additional steps will be taken shortly to make sure everything is working as intended.

EDIT 10:49 UTC: The underlying issue has been fixed. Some applications may have had troubles mounting FSBuckets, writing or reading files stored on that server between 08:50 UTC and 10:25 UTC. Impacted applications are currently being redeployed out of caution (most of them successfully reconnected to the server after the fix has been issued).

Saturday 1st July 2023

No incidents reported

Friday 30th June 2023

No incidents reported

Thursday 29th June 2023

Access Logs Metrics/access logs storage layer issue

We are detecting some errors on our storage layer responsible for storing metrics and access logs data. Queries were unavailable.

Edit 14:10 UTC: query is re-open

We continue to investigate.

Wednesday 28th June 2023

No incidents reported

Tuesday 27th June 2023

No incidents reported

Monday 26th June 2023

Infrastructure [PAR] An hypervisor is unreachable

The monitoring system has detected that an hypervisor is unreachable. We are investigating.

EDIT 16:27 UTC: The hypervisor took some time to reboot but it is now up and running. We are making sure services are working fine following this incident.

EDIT 17:10 UTC: The incident is now over. The underlying problem has been identified but the hypervisor is currently in the upgrade queue.