Some systems are experiencing issues
Scheduled Maintenance
Cellar Paris: Service upgrade might increase requests latencies

We are currently in the process of upgrading our Cellar Paris service. During this upgrade, customers might experience increased requests latencies when we restart certain components. No service interruption is to be expected. The upgrade should take place throughout the week starting on Monday 13/01/2025 around 09:00 UTC . We will update this maintenance once it is over or if anything comes up.

Past Incidents

Thursday 4th May 2023

No incidents reported

Wednesday 3rd May 2023

No incidents reported

Tuesday 2nd May 2023

Deployments Slowness in deployments

Deployments services are experencing an abnormal load. We have identified the root cause and are fixing it.

12:20 UTC: The deployments are still running slow. We are still cleaning the situation.

13:16 UTC: we have found a deployment loop with the monitoring. We are stopping it…

13:51 UTC: cleaning is done, we are watching to see if deployments are running as expected

14:00 UTC: we have found an abnormal behaviour, we are investigating

D+1 14:30 UTC: we have made a patch for the abnormal behaviour and we are watching deployments

Monday 1st May 2023

No incidents reported

Sunday 30th April 2023

No incidents reported

Saturday 29th April 2023

No incidents reported

Friday 28th April 2023

No incidents reported

Thursday 27th April 2023

Clever Cloud API Major update, scheduled 1 year ago

Maintenace is now over

--

Thursday 27 of april at 2:00 PM CEST (12:00AM UTC) we will apply a major update concerning Clever Cloud APIs.
This update prepares some work for future and actual services.

Are you concerned?

All Clever Cloud public regions are concerned. Gov and Private regions aren't concerned, neither On Premise regions.

What's the expected behavior during the maintenance window?

All Applications and Cloud Services will continue to run as expected.
Some APIs calls may be delayed or refused for a few minutes. Deployments may take a bit longer than expected.

We expect services to be fully operational for 3PM CEST.

What do I have to do?

If you're driving your scalability, please anticipate your requirements to be fulfilled by 1PM CEST, since autoscaling won't be as reactive during the maintenance window.
--
We will keep you posted with the process in here and via this twitter thread