Some systems are experiencing issues
Scheduled Maintenance
[PAR] Security maintenance on 4 hypervisors

For security reasons, we will update the kernel of 4 Hypervisors in the Paris (PAR) region, more precisely in the PAR6 datacenter. Services (in particular databases) hosted on those hypervisors will be impacted : they will be unavailable between 5 and 10 minutes. Impacted hypervisors are:

hv-par6-008 hv-par6-011 hv-par6-012 hv-par6-020

Affected clients are directly and individually contacted by email with the list of impacted services, and options to avoid any impact. The maintenance will be planned in 2 operations of 2 hypervisors each, during the week of 18 to 22 Novembre 2024 between 22:00 and 24:00 UTC+1.

Past Incidents

Wednesday 19th April 2023

No incidents reported

Tuesday 18th April 2023

Access Logs Metrics and access logs queries are experiencing issues

Metrics and access logs (through Grafana, the Web Console or the API) are experiencing either slowness or missing data. We are currently looking into it.

EDIT 10:40 AM UTC: We have found the issue and we are currently fixing it.

EDIT 04:01 PM UTC: The issue is resolved

Deployments Deployments are stucks and infrastructure instabilities

Deployments are currently stuck, preventing users from deployment their applications. Other parts of the infrastructure are currently experiencing instabilities.

EDIT 09:35 UTC: The problem should now be mostly resolved. Some services might still have troubles, dedicated incidents will be opened. We continue monitoring the situation.

Monday 17th April 2023

No incidents reported

Sunday 16th April 2023

No incidents reported

Saturday 15th April 2023

No incidents reported

Friday 14th April 2023

Access Logs The metrics platform is experiencing ingestion slowdown

A maintenance on the storage layer of the metrics platform slowdown the ingestion and we have some log to consume.

EDIT 12:42 UTC: The maintenance operation is complet'ed and no more lag is present

Thursday 13th April 2023

No incidents reported