Past Incidents

Monday 13th August 2018

No incidents reported

Sunday 12th August 2018

No incidents reported

Saturday 11th August 2018

No incidents reported

Friday 10th August 2018

MongoDB shared cluster MongoDB shared cluster is unreachable

There is an issue with the entry point to the cluster.

Users are stretching the "fair usage" concept way above reasonnable limits. We are working with them to enforce the fair usage.

MongoDB shared cluster Performance issues on MongoDB shared cluster.

Performance should have been restored.

We are still watching the cluster.

Thursday 9th August 2018

Clever Cloud provided Git repositories will be read-only for 30 min, scheduled 6 years ago

A maintenance of our Git repositories will be held on Thursday (2018-08-09) at 1pm, UTC + 2.

Write operations like "git push" or "clever deploy" to Clever Cloud repositories won't be possible during 30min. Read access won't be affected during this time.

Thanks for your patience.

EDIT 13:00 UTC+2: The maintenance is starting

EDIT 13:05 UTC+2: The maintenance is now complete. Do not hesitate to open a support ticket if anything goes wrong. Thanks for your patience!

Wednesday 8th August 2018

Services Logs Logs collector is down

A network issue is preventing the logs system from working.

EDIT 13:17 UTC: Logs should be available, the cluster is slowly recovering

EDIT 13:23 UTC: The logs cluster is UP and running again, logs shouldn't have been lost thanks to buffering.

Sorry about the inconvenience.

Tuesday 7th August 2018

No incidents reported