Some systems are experiencing issues

Core

Infrastructure

Operational

API

Operational

Git repositories

Operational

Deployments

Operational

Reverse Proxies

Operational

Logs

Drains

Partial Outage

Services Logs

Operational

Access Logs

Operational

Products

Cellar

Operational

SSH Gateway

Operational

VPN

Operational

MySQL shared cluster

Operational

MongoDB shared cluster

Performance Issues

Let's Encrypt certificate generation

Operational

Unique IP for outgoing traffic

Operational

RabbitMQ shared cluster

Operational

FS Buckets

Operational

PostgreSQL shared cluster

Operational

Console

Operational

Elasticsearch

Operational

Customer support

Operational

Redis

Operational

Matomo add-on

Operational

Pulsar

Operational

PostgreSQL

Operational

MySQL

Operational

Metrics

Operational

Heptapod Cloud

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Wednesday 9th May 2018

No incidents reported

Tuesday 8th May 2018

No incidents reported

Monday 7th May 2018

Infrastructure Network instabilities on one of our reverse proxies

Network instabilities are affecting one of our reverse proxy, leading to packet / requests loss.

EDIT 13:50 UTC: Instabilities have stopped for 10 minutes now, we are still closely monitoring the situation.

Sunday 6th May 2018

No incidents reported

Saturday 5th May 2018

No incidents reported

Friday 4th May 2018

No incidents reported

Thursday 3rd May 2018

SSH Gateway PHP Applications: SSH Gateway asks for a password

The SSH Gateway asks for a password for PHP application instead of letting you connect. We are investigating the issue.

EDIT 08:00 UTC: A new version of the PHP image has been released. Redeploying your application should be enough to SSH again to the machine

Access Logs Metrics unavailable

We have started a maintenance operation on a component of the Metrics cluster. This operation takes more time than expected.

Until it's over, Metrics are not available. Metrics agents on scalers should push the data when the service is back.

EDIT 15:14 UTC: Metrics are back since 15:12 UTC