Monday 2nd December 2024

Access Logs Access logs ingestion pipeline issue

Since yesterday morning, we have difficulties with the access logs ingestion pipeline. We are working to solve the issue.

EDIT 14:20 UTC : We are recovering the lag on the access logs, we will finish to consume it in the night. We are working on solution to speed up the recovery

EDIT D+1 10:20 UTC : We have recovered the log of access logs, but we have still an issue to produce messages due to the cluster pulsar underlying meta-data storage, we have passed a patch yesterday that should improve the production, but it takes time to accomplished its job, we are investigating a way to improve the current situation

EDIT D+1 17:20 UTC : We have found a way to solve the issue with the ingestion pipeline of access logs. We are currently deploying it.

EDIT D+2 19:00 UTC : We have deployed the patch, but we are currently impacted by the incident : https://www.clevercloudstatus.com/incident/927

EDIT D+2 19:20 UTC : We are recovering the lag.

EDIT D+3 16:50 UTC : The situation is back to normal.