Wednesday 30th October 2024

Infrastructure Increased latency and packet loss observed accross OVH regions

We are currently observing increased packet loss and network latency for OVH hosted regions. We are investigating the issue. Access to our services on the following regions may be impacted as well as normal platform operations on those regions (deployments, logs, metrics, ..): RBX, RBXHDS, GRAHDS, WSW, MTL.

EDIT 13:43 UTC: We are seeing improvements since 13:33 UTC but some FAI are still having troubles accessing OVH based services.

EDIT 13:54 UTC: The incident has been posted on OVH status: https://network.status-ovhcloud.com/incidents/qgb1ynp8x0c4. We are following its updates. Currently it seems like all access are restored but we won't close this incident until OVH acknowledges it is over on their side.

EDIT 15:50 UTC: The incident has been closed on OVH side.