Monday 26th August 2024

Reverse Proxies Add-ons Reverse-proxies partially down

(Times are in UTC)

  • At 14:24, two of the add-ons reverse proxies of the PAR region stopped responding. After investigation, we found out that the two failed to reconfigure correctly, due to a "stucked" port: the port was considered still used and fail to switch between the old process and the new.
  • At 14:34, we decided to fully reboot these two reverse proxies. It successfully fixed the issue.

The consequence of this incident is that some applications that were trying to use one of these two reverse proxies (of a total of 7 proxies) lost their connection to the database for 10 minutes.