Friday 24th May 2024

[Global][Dedicated] Application load balancers software maintenance, scheduled 3 months ago

Maintenance Window: 2024-05-27T09:00:00Z - 2024-05-29T20:00:00Z (UTC)

Scope:

  • We will roll out software updates on PAR region and dedicated load balancers

Expected Impact:

  • Brief disconnections or connection drops during the upgrade process.
  • Potential minor performance fluctuations.

Additional Information:

  • Please report any issues with a method for reproducing the problem (e.g., curl command for application load balancer issues).

EDIT 2024-05-28 13:15 UTC : We are beginning the maintenance. We are starting with cleverapps.io.

EDIT 14:10 UTC : We have updated cleverapps.io load balancers, we are updating the par region one.

EDIT 15:30 UTC : We have updated three of nine load balancers of par region, the updates are still running

EDIT 16:30 UTC : We have update six of nine load balancers of par region, the are still running for the last ones.

EDIT 17:00 UTC : We have finished to update the par load balancer, we will do the dedicated one starting tomorrow

EDIT 2024-05-28 08:00 UTC : We have seen an increase of tls error on par region, we have rollback 8 of 9 instances of this load balancer on the previous version which is not affected. We keep one instance with the issue the time to dig and found the the root cause.

EDIT 12:30 UTC : We have found the issue and written a patch, we are releasing it and then we will deploy the new version. The issue was limited to services under *.services.clever-cloud.com certificate only.

EDIT 13:30 UTC : We have deployed the new release on par region, we will start very soon with others regions and cleverapps.io

EDIT 14:50 UTC: We have deployed the new release on every region including dedicated ones and cleverapps.io. We will begin the dedicated load balancers very soon.

EDIT 17:20 UTC : We are finishing the last dedicated load balancers for today and we will terminate the others tomorrow.