For security reasons, we will update the PHP FTP services on the Paris (PAR) region used by PHP+FTP applications. PHP applications using the Git deployment method are not impacted by this maintenance.
PHP FTP hosts that will be updated during this maintenance are: n11 and n18.
The maintenance will take place on Monday 16 October 2023, between 12:00 UTC+2 and 14:00 UTC+2.
During the update of each server host, the services will only be available in read-only mode. Once the update is complete, linked applications will be restarted automatically to take into account the environment variables of the updated services and to restore write capacity.
The required update time is estimated at 1 hour but the total time until the applications are restarted might be longer.
In case you have write issues after those updates, you can manually initiate a redeployment of your PHP+FTP applications in order to avoid waiting for the automatic redeployment.
Our support is available for any questions via the ticket center in the console. This maintenance will be updated during the maintenance window.
EDIT 2023-10-16 12:03 UTC+2: The maintenance will begin shortly. FSBucket add-on hosted on those servers will soon become read-only.
EDIT 2023-10-16 12:09 UTC+2: FSBuckets are now read-only
EDIT 2023-10-16 12:54 UTC+2: Applications are being redeployed to use the new FSBucket server. You can also start a deployment on your side to speed things up.
EDIT 2023-10-16 14:04 UTC+2: The maintenance is over. All applications should now have access to their fsbucket since 13:30 UTC+2. Please reach out to our support team if you have any issues following this maintenance.