A maintenance has been planned on our Ticket Center tool February 28th, 2023 at 19:00 UTC. Users will need to refresh their Clever Cloud Console (https://console.clever-cloud.com) to complete the update. Otherwise, the Ticket Center might display an authentication error. During that time, actions on tickets (creation, comment, ..) might fail.
The maintenance is expected to last 5 minutes. If you urgently need to contact us, you can send an email to [email protected]
EDIT 19:38 UTC: The maintenance is now over. Actions on the ticket center should be fully available. If you encoutner any problems following this update, please email us at [email protected]