Monday 29th August 2022

Infrastructure One Hypervisor DOWN in MTL2

One hypervisor went down in MTL2. We are trying to reboot it.

It affects: 1 load balancer 1 redis add-on 1 mysql add-on The free postgresql databases on MTL.

Update 16:40 after investigating, we decide to redirect the IP of the load balancer to the second LB. A ticket is open at OVHCloud to investigate what seems to be a hardware issue. Update 17:56 OVHCloud team physically checked the server: the RAID card was broken. They changed it and restarted the server. Update 18:05 All VMs on the hypervisor are up and running again.