Some systems are experiencing issues
Scheduled Maintenance
[PAR] Security maintenance on 4 hypervisors

For security reasons, we will update the kernel of 4 Hypervisors in the Paris (PAR) region, more precisely in the PAR6 datacenter. Services (in particular databases) hosted on those hypervisors will be impacted : they will be unavailable between 5 and 10 minutes. Impacted hypervisors are:

hv-par6-008 hv-par6-011 hv-par6-012 hv-par6-020

Affected clients are directly and individually contacted by email with the list of impacted services, and options to avoid any impact. The maintenance will be planned in 2 operations of 2 hypervisors each, during the week of 18 to 22 Novembre 2024 between 22:00 and 24:00 UTC+1.

Past Incidents

Wednesday 30th October 2024

No incidents reported

Tuesday 29th October 2024

No incidents reported

Monday 28th October 2024

No incidents reported

Sunday 27th October 2024

No incidents reported

Saturday 26th October 2024

No incidents reported

Friday 25th October 2024

FS Buckets Pydio Cannot Login

Pydio view in Console show error depending on your browser (issue with Chrome-based and Safari). We are investigating the issue.

Current workaround: it is know to work on Firefox

PostgreSQL PGStudio Cannot Login

PGStudio view in Console do not work depending on your browser (issue with Chrome-based and Safari). We are investigating the issue,

Current workaround: it is know to work on Firefox

[20:30 UTC]: You can now log-in with Chrome-based and Safari navigator. To work properly you need to enable third-party cookies, see doc for Firefox, Chrome and Safari

Thursday 24th October 2024

Deployments Deployment system outage

At 09:30 UTC, we received an alert from the monitoring about deployments not going through. We checked and saw that the orchestrator failed silently in a way that wasn’t detected by the service controller. We restarted the orchestrator and the deployments started to be handled again. 09:33 UTC: end of alert.

We will find a way to detect this kind of failure and handle it before the deployments get blocked.